Your Questions, Answered

The NextGen Approach
At NextGen, we believe that access to life-saving treatments should never be limited by geography or bureaucracy. Yet in most countries, many effective and affordable medicines remain unavailable or unregistered for sale. To bridge this gap, we deliver treatments from trusted manufacturers in China, India, Bangladesh, and Laos — ensuring access to essential therapies wherever you are in the world. All orders are shipped through international postal services, in full compliance with global pharmaceutical regulations. With NextGen, the medicine you need is never out of reach.

Affordable by Choice
With our headquarters in Hong Kong and a rapidly expanding global network, we make it possible to offer customers some of the most competitive prices worldwide. Our warehouses in China, India, Bangladesh, and Laos enable direct shipments from certified manufacturers, ensuring product authenticity and uncompromising quality standards. By cutting out intermediaries, we simplify logistics, reduce costs, and keep vital treatments affordable for patients everywhere. Every shipment is handled with care and transparency - because at NextGen, accessibility and trust always go hand in hand.

Made Easy. Made for You
To place an order, simply choose the product you need, select the desired quantity and dosage, and add it to your shopping cart. Then proceed to the cart page and carefully fill in your delivery details — especially your email address and mobile phone number, so we can contact you if needed. After submitting your order, you’ll receive an email confirmation with a copy of your request. Please confirm it by contacting our consultant, who will guide you through the next steps. Once confirmed, your order will be processed promptly and prepared for dispatch without delay.

Delivered with Care
Once your order is confirmed, we promptly dispatch your parcel to the address you provided during checkout. Delivery is handled through reliable international postal services such as EMS and DHL, with tracking available for your convenience and peace of mind. Delivery times may vary depending on the destination country. Your parcel will be delivered personally by courier or sent to the nearest post office corresponding to the postal code indicated in your order. Payment is made after receipt of the parcel, ensuring a secure and fully transparent process for every customer.

What You’ll Need
To ensure fast and compliant delivery, certain documents may be required. These include a photo of the recipient’s passport (as requested by postal and customs authorities) and a doctor’s prescription issued in the patient’s name, indicating the necessary medications. In some countries, depending on import regulations, you may also need to obtain an authorization from the Ministry of Health for personal use of the medicine. Providing the correct documentation helps prevent delays and ensures that your order is processed and delivered successfully, in full accordance with international postal and health standards.

Delivered with Care
You can receive a personal discount and save on your next order by sharing information about our website with friends or family who may benefit from the medicines we offer. When they place an order through your recommendation, you’ll receive a special discount as our way of saying thank you for your trust and support. We believe that access to healthcare grows stronger through connection and trust. By telling others about our service, you’re not only helping them find affordable treatments - you’re becoming part of a caring global community that makes essential medicines more accessible to everyone.
